Emerald Taxi Review

Get your trip started now with convenient in-app requesting, helpful safety features, and affordable upfront prices. You can also earn free rental days and rewards with 13 airline and hotel partners.

CabCard’s fleet team configured all of Emerald’s drivers with a CabCard Pocket terminal, which allows customers to pay in the vehicle using Contactless or Apple Pay. This solution also lets the Emerald back office keep track of payments easily through a web portal.
Safety

Emerald needed a new system to track all of the information that goes along with building vehicles, including VIN numbers, orders, invoices, and payments. Georgia Tech’s operational excellence team helped them create a solution. The result is a more efficient and safer company with improved employee safeguards.

Managers and transportation specialists were surveyed to evaluate the issues and problems related to taxi drivers, roads and road users, vehicles, and management systems. Participants determined the relevance level and priority ranking of each question. The results are presented in Table 1.

In Question B1, managers believed that the most dangerous maneuver that could lead to crashes for taxis is crossing intersections, followed by hard braking and lane changes. In order to improve taxi safety, the managers suggested cooperating with police authorities to receive crash reports and submitting monthly safety assessment reports. In addition, they advised modifying drivers’ working hours’ schedule and providing training on driver fatigue management.
Reliability

Commuters value the convenience, reliability, and affordability of E-taxi rides. They also like the fact that they can book their ride on demand, and they can access helpful app features in a few taps. Moreover, they can pay for their ride through contactless or mobile payment options such as Apple or Google Pay. Additionally, the fleet back office staff can track all payments through the CabCard online portal.

Unlike traditional car rental companies, National Emerald Club offers a faster and more convenient experience with streamlined check-out and return processes. Members can choose any vehicle from the Emerald Club Aisle when making a midsize booking and can enjoy exclusive costs for their trips. Plus, they can save on refueling, add additional drivers, and earn rewards.

Request a ride with UberX in Emerald Hills and experience taxi-like services, including 24/7 requesting, helpful in-app safety features, and affordable upfront prices. You can even share trip details with friends and family, so a ride is always just a few taps away.
Convenience

The comfort and reliability of taxi services have made them a popular mode of transportation for commuters. They offer door-to-door service and are more convenient than bus or train services (Li & Szeto, 2019). They also provide 24-hour customer support and are available on demand. This makes them a good option for business travelers.

National offers many convenience features for Emerald Club members. For example, members can bypass the counter by reserving any vehicle in the Emerald Aisle at participating locations in the U.S. They can also choose to upgrade to a higher vehicle class at participating locations. They can also access exclusive deals and earn rental credits and Elite status.

In addition, Emerald customers can use CabCard’s online fleet portal to track all transactional activity, account balances and payment receipts. This allows the fleet back office staff to monitor payments and payouts in real time. This solution has helped increase customer satisfaction for Emerald.
Value

Emerald also benefits its customers with a number of innovative features that set it apart from the competition. For example, it offers 24/7 requesting, helpful in-app safety features, and upfront prices to budget your trip. Plus, you can ride in a variety of cars, including UberX, for an affordable and convenient option.

During the past year, Emerald has been active on a number of reform initiatives that have made it a leader in the taxi industry. It sits on a committee that oversees taxi regulation, and its members have long advocated for a free market in which medallions can be bought and sold.

The company recently launched a new CabCard Pocket mobile data terminal for its fleet. The device works with its ePiNG Enterprise system, which allows fleet back office staff to monitor and control the transactional activity of each vehicle in real time. The new device will help St. Louis County and Diamond Taxicab Association drivers bypass the counter at Emerald Aisle locations, where they can select any vehicle from the rental lot and pay only the reserved midsize rate.emerald taxi service